There’s no shortage of tools promising to “transform” Customer Success with AI.
But if you're leading CS at a growing SaaS company, you probably don't need transformation. You need relief.
You need something that:
- Works with the tools you already use
- Helps customers find real answers
- Doesn’t require six approvals or six figures to get started
You need leverage, not complexity.
Adding AI to Your Stack Shouldn’t Be This Hard (or Expensive)
We’ve heard it from teams again and again:
“We’re not opposed to AI. We just can’t afford the time or money it usually takes to implement it.”
You shouldn't have to rip out your existing knowledge base, migrate to a new platform, or endure a 90-day onboarding cycle just to get an AI assistant on your website.
That’s why we built IllumiChat to be simple, fast, and accessible. Especially for lean CS teams doing a lot with a little.
Built to Fit Into Your Existing Stack, Not Replace It
IllumiChat connects directly to the tools you're already using like:
- ✅ Notion
- ✅ Help Centers
- ✅ Google Docs
- ✅ Jira
- ✅ HubSpot Knowledge Base
No migrations. No new workflows to teach your team. Just an AI assistant that pulls from the knowledge you’ve already invested time into creating.
Your customers get instant answers. Your agents stop fielding the same repeated questions. And your team gets time back.
Fast Setup, Predictable Pricing
🛠 Setup That Takes Minutes
Drop in a widget, connect your sources, and go live the same day. Seriously.
💸 Pricing That Makes Sense
Flat-rate, startup-friendly pricing. No per-seat charges. No upsells to “unlock” the good stuff. Just simple, transparent pricing.
🤝 Built for Small Teams
You don’t need a RevOps department to manage it. IllumiChat is made to be configured by the same people who use it.
What IllumiChat Does (and Doesn’t) Do
We won’t promise magic. We won’t replace your CS team. But here’s what we can offer:
- Smart, sourced answers based on your actual docs
- A smoother support experience for your customers
- Less “where’s that link again?” inside your team
- A product that’s lightweight, useful, and doesn’t pretend to be a platform
Try It (No Sales Call Required)
You don’t have to talk to a rep. You don’t need to “book a demo.”
You just connect your content and see how it performs.
👉 Start a free trial or drop us a note if you want to walk through your setup.
We’d love to show you what IllumiChat can do for your support stack without asking you to change it.
Frequently Asked Questions
Will IllumiChat work with our existing docs and help center?
Yes. You can connect Notion, Google Docs, markdown sites, or most knowledge base tools without needing to reformat or migrate.
Do I need a developer to get it running?
No. If you can install a widget and paste a URL, you’re good. Most teams set it up in under 30 minutes.
Is it really affordable for startups?
Yes. Our pricing is designed to make AI support accessible to early-stage SaaS companies, not just large teams.
How does it handle wrong answers or updates?
You stay in control. You can choose which sources are indexed, remove outdated content, and track how answers perform.
