AI Support That Actually Knows Your Shopify Store.
Product search, order tracking, cart updates, and customer profiles. Your AI agent handles it all. Across your website, Instagram, Messenger, and SMS. No per-ticket fees.
Free plan available · No credit card required · Installs in under 5 minutes
From Install to Live Support in 5 Minutes
Connect Your Store
Install from the Shopify App Store and connect via OAuth. Your product catalog, order data, and customer profiles sync automatically.
Train Your AI Agent
Upload your FAQs, return policies, and brand guidelines. The AI learns your products and voice. Choose from Claude, GPT, Gemini, or Grok.
Go Live Everywhere
Deploy the chat widget on your store, connect Instagram and Messenger, and turn on SMS. One AI agent, every channel, zero coding.
Connects to Everything That Powers Your Store
IllumiChat integrates with your Shopify store, messaging channels, AI models, and business tools — giving your AI agent the context it needs to help customers.
IllumiChat
Shopify & Channels
AI Models
Knowledge Sources
Productivity & CRM
Shopify-Native Actions
Product search, order tracking, cart management, and customer profiles — directly from your store.
Every Channel Covered
Website widget, Instagram DMs, Messenger, and SMS — one AI agent handles them all.
Multi-Model AI
Choose from Claude, GPT, Gemini, or Grok to find the best fit for your store.
Your Knowledge, Your Voice
Train on your FAQs, policies, and product catalog for brand-consistent responses.
Everything Your Store Needs to Support Customers at Scale
From Shopify-native actions to multi-channel messaging, IllumiChat handles it all.
Shopify-Native AI Actions
Product search, order lookup, cart management, and customer profiles — your AI agent taps directly into your Shopify data.
Every Channel, One Inbox
Website widget, Instagram DMs, Messenger, and SMS — your AI agent responds everywhere your customers are.
Pick Your AI Brain
Choose from Claude, GPT, Gemini, or Grok. Switch models anytime without changing a thing.
Train AI on Your Business
Upload documents, crawl your website, and sync your product catalog. Your AI learns your voice and policies.
Tickets + Live Agent Handoff
Auto-create tickets with SLA tracking. Seamlessly hand off complex issues to your team when needed.
Live in 5 Minutes
One-click Shopify install, automatic product sync, and a pre-configured AI agent ready to go.
Shopify Merchants Love IllumiChat
See how store owners are automating support and growing revenue with AI.
"IllumiChat cut our 'where's my order?' tickets by 80%. That's 3 hours a day my team gets back to focus on growing the business."
Sarah Chen
Founder, Luxe Candle Co.
"We connected Instagram DMs and saw a 35% increase in conversions. Customers get instant answers about products and the AI closes the sale."
Marcus Rivera
Marketing Director, StreetFit Apparel
"During Black Friday we handled 10x our normal volume with zero additional staff. The flat-rate pricing meant no surprise bills either."
Emily Thornton
Head of Support, HomeBliss
Predictable Pricing That Grows With Your Store
No per-ticket fees. No surprise charges during Black Friday.
Billing cycle
Starter
For new stores testing AI support
- Up to 100 credits/month
- Community support
- Basic analytics
- 1 team member
- 1 Custom Assistant
- Standard integrations
Growth
For stores ready to automate support
- Up to 2,000 credits/month
- Priority support
- Advanced analytics
- 3 team members
- 3 Custom Assistants
- All integrations
- Custom branding
- API access
Scale
For high-volume stores and multi-brand operators
- Unlimited credits/month
- 24/7 dedicated support
- Custom AI training
- Unlimited team members
- Advanced security
- SLA guarantee
- Custom integrations
Frequently Asked Questions
Everything you need to know about IllumiChat for Shopify
Your Shopify Store Deserves Smarter Support
Stop losing sales to unanswered DMs and slow email responses. Deploy AI support that knows your products, tracks orders, and works on every channel.
Free plan available · No credit card required · Installs in under 5 minutes