AI support that actually knows your store.
Product search, order tracking, cart updates, and customer profiles — your AI agent handles it all. Across your website, Instagram, Messenger, and SMS. No per-ticket fees.
- Free plan available
- No credit card required
- Installs in under 5 minutes
out for delivery 11:02am
From Install to Live Support in 5 Minutes
Three steps, then your AI agent is live on every channel your customers are already using. No dev work, no per-ticket fees.
Connect Your Store
Install from the Shopify App Store and connect via OAuth. Your product catalog, order data, and customer profiles sync automatically.
Train Your AI Agent
Upload your FAQs, return policies, and brand guidelines. The AI learns your products and voice. Choose from Claude, GPT, Gemini, or Grok.
Go Live Everywhere
Deploy the chat widget on your store, connect Instagram and Messenger, and turn on SMS. One AI agent, every channel, zero coding.
Connects to everything that powers your store
IllumiChat integrates with your Shopify store, messaging channels, AI models, and business tools — giving your AI agent the context it needs to help customers.
- Shopify catalog
- Website crawler
- Policy docs
- Help center
- Google Drive
- Notion
- WhatsApp
- Instagram
- Messenger
- Email
- Shopify Inbox
- SMS
- HubSpot
- Jira
- Zendesk
- GitHub
- Analytics
- Webhooks
- 24+integrations
- 6channels
- 4AI models
- ∞via API
Everything Your Store Needs to Support Customers at Scale
From Shopify-native actions to multi-channel messaging, IllumiChat handles it all.
Shopify-Native AI Actions
Product search, order lookup, cart management, and customer profiles — your AI agent taps directly into your Shopify data.
Every Channel, One Inbox
Website widget, Instagram DMs, Messenger, and SMS — your AI agent responds everywhere your customers are.
Pick Your AI Brain
Choose from Claude, GPT, Gemini, or Grok. Switch models anytime without changing a thing.
Train AI on Your Business
Upload documents, crawl your website, and sync your product catalog. Your AI learns your voice and policies.
Tickets + Live Agent Handoff
Auto-create tickets with SLA tracking. Seamlessly hand off complex issues to your team when needed.
Live in 5 Minutes
One-click Shopify install, automatic product sync, and a pre-configured AI agent ready to go.
Shopify Merchants Love IllumiChat
See how store owners are automating support and growing revenue with AI.
IllumiChat cut our 'where's my order?' tickets by 80%. That's 3 hours a day my team gets back to focus on growing the business.
We connected Instagram DMs and saw a 35% increase in conversions. Customers get instant answers about products and the AI closes the sale.
During Black Friday we handled 10x our normal volume with zero additional staff. The flat-rate pricing meant no surprise bills either.
Your Shopify store deserves smarter support.
Stop losing sales to unanswered DMs and slow email responses. Deploy AI support that knows your products, tracks orders, and works on every channel.
- Free plan available
- No credit card required
- Installs in under 5 minutes